District Management
The TracCloud District Dashboard is the most comprehensive CRM available for your district created from 30+ years of insight and feedback from higher education institutions. The TracCloud Multi-Campus Manager empowers your institution's leadership with robust analytics and insightful visualization tools, designed specifically to enhance oversight and strategic planning across multiple campuses. Designed for VPs, Deans, and Provosts, this comprehensive dashboard provides immediate clarity into student engagement with vital student support services, enabling proactive and informed decision-making to optimize student success.
Multi-Location Reporting: Real-Time Insights for Smarter Resource Allocation
TracCloud's advanced reporting delivers real-time, data-driven insights across multiple student support centers including multiple campuses, from academic assistance to wellness resources.
Visual Data Clarity - Intuitive charts and graphs showcase student utilization patterns at a glance.
Trend & Demand Analysis - Identify peak service times and emerging student needs.
Gap Detection - Pinpoint areas where services may need expansion or adjustment.
Optimized Resource Allocation - Ensure staff and support services align with student demand.
Unify your data. Strengthen your strategy. Elevate student support with TracCloud's multi-location reporting!
"We use TracCloud to manage tutoring data at Connecticut State Community College for over 60,000 students across more than 19 locations. Our complex setup wouldn't be possible without the excellent support from Redrock's team. We really appreciate the support provided! Responses are prompt, detailed, and helpful."
Andrew Pelletier, Campus Director of Tutoring and Academic Support, Connecticut State Community Colleges-Housatonic
Boost Student Retention with AI-Powered Predictive Analytics
TracInsights, the advanced AI-driven analytics feature in TracCloud, helps colleges and universities proactively identify at-risk students before it's too late. By leveraging machine learning, TracInsights enables institutions to predict outcomes, drive early interventions, and improve student success.
Predict Enrollment & Retention - Pinpoint students at risk of not returning next term.
Detect Course Drop Risks - Identify early warning signs of withdrawals.
Grade Forecasting - Predict student success and intervene before failure.
Customizable AI Models - Use intelligent automation or fine-tune for precise insights.
Automated Interventions - Generate reports and trigger proactive support measures.
Harness the power of AI to keep students on track and improve institutional outcomes with TracInsights!
Personalized Success Plans: Guide Students to Achieve Their Goals
TracCloud's Success Plans empower institutions to create structured, trackable pathways for student achievement. With customizable steps and automated progress tracking, Success Plans help students stay on course by:
Setting Clear Goals - Define actionable steps tailored to individual student needs.
Tracking Progress - Monitor student completion of key tasks like center visits, survey responses, or document uploads.
Automating Next Steps - Seamlessly trigger new Success Plans as students complete their milestones.
Keep students engaged, accountable, and on the path to success with TracCloud's Success Plans!
"TracCloud has the best customer service I have ever experienced from a company. I can call them up and speak to someone anytime during office hours, which for them starts early as they want to accommodate those on the East Coast as well as the West Coast. If I send them an email or request, they respond within 2 hours, and they make sure they have solved my problem by checking back with me later to see if I have any more questions. I really feel like they care about their customers and about providing the best possible product."
Sonja Fordham, Southern Adventist University
SAGE: Streamlining Student Support Through Early Alert Referrals
SAGE is a customizable online system that enhances communication between faculty and student support centers, ensuring timely intervention for challenged students.
Easy Faculty Referrals - Intuitive, customizable forms for quick student intervention.
Progress Monitoring - Mid-term and final faculty reports to track student success.
Early Issue Detection - Identifies academic struggles before they escalate.
Actionable Recommendations - Suggests tailored support like tutoring, workshops, or advising.
Automated Alerts & Tracking - Sends targeted emails with follow-up reporting.
Advanced Reporting - Gain insights to optimize student success strategies.
Empower faculty. Support students. Improve outcomes with SAGE.
"For over a decade, Northeast Alabama Community College has utilized SAGE as a retention program for faculty alerts and outreach for specific at-risk populations. During our three-tiered SAGE referral process, students are contacted via email, letter or postcard, phone call, and text. The streamlined communications and reporting through SAGE are vital components of our student success initiatives."
Juliah Sanford, Director of Developmental Studies, Northeast Alabama Community College
Event & Workshop Tracking: Boost Engagement, Measure Impact
TracCloud makes it easy to track enrollment and attendance separately for special events, workshops, and orientations-helping you gain clear insights into student participation.
Why Use TracCloud for Event Tracking?
Monitor Sign-Ups vs. Attendance - Track how many students register vs. how many actually attend.
Generate Actionable Reports - Analyze engagement trends and optimize future events.
Increase Student Participation - Use data-driven insights to improve outreach and retention.
Make every event count with TracCloud's powerful tracking and reporting tools!
"At URI, we've relied on TracCloud for many years. It remains indispensable for our tutoring, writing center, and academic coaching services by allowing students the ease and flexibility to schedule appointments that suit their busy lives via a simple interface connected to their single sign-on. The platform's adaptability has enabled us to tailor it specifically to our programs' unique features. Over time, their exceptional customer service has consistently proven invaluable whenever we've needed assistance."
Jennifer Burgess, Director of the Academic Enhancement Center, University of Rhode Island
Engage & Improve with SurveyTrac Satisfaction Surveys
SurveyTrac empowers you to easily gather valuable feedback from students and staff about their experiences, Success Plans, or specific interactions. With limitless questions, conditional questions, customizable survey triggers, and flexible targeting options, SurveyTrac gives you the tools to:
Create Unlimited Surveys - Tailor surveys to your unique needs with endless question possibilities.
Automate Distribution - Send surveys based on over a dozen customizable criteria, or target specific student groups manually.
Gain Actionable Insights - Track and analyze survey responses to continually improve your programs and services.
Unlock endless possibilities for feedback-driven improvement with SurveyTrac.
Wellness Check-Ins: Holistic Health for Student Success
TracCloud's Wellness Check-In feature helps campuses support students holistically by tracking mental health, academic progress, social well-being, and home life-ensuring early intervention when it matters most.
Key Benefits:
Customizable Wellness Surveys - Tailor questions and check-in frequencies to fit your institution's needs.
Automated Alerts & Support - Instantly notify learning centers or career counselors when students need help.
Early Intervention - Identify challenges before they impact academic success or well-being.
Empower students with proactive support and ensure they thrive with TracCloud Wellness Check-Ins!
Reflective Prompts: Empowering Student Success Through Insightful Engagement
By leveraging Reflective Prompts across all student support centers, institutions can create a collaborative, data-driven approach to student success.
When academic support teams, career services, and other campus resources work together, they can deliver the right assistance at the right time, leading to stronger student outcomes and higher retention rates.
Unlock the potential of student self-reflection and proactive support with TracCloud Reflective Prompts-because small insights can lead to big successes.
Enhance Your Communication with TracCloud
TracCloud delivers robust communication tools designed to effortlessly engage students and staff, streamline interactions, and boost campus success:
Mass Emails Made Personal - Easily send customized emails tailored to your audience, no matter the size.
Instant Text Alerts - Send unlimited-length, personalized text messages directly to students and staff.
Automated Reminders - Ensure students never miss appointments or events with automatic email and text reminders.
Feedback Surveys - Automatically trigger surveys following student interactions for immediate feedback.
Dashboard Notifications - Keep students and staff informed with automatic dashboard alerts for upcoming assignments.
Seamless Calendar Integration - Appointments sync easily to calendars via iCal or direct calendar links.
Effortlessly Connect. Instantly Engage. Clearly Communicate with TracCloud
Attendance Tracking: Monitor Engagement, Predict Retention
TracCloud's Attendance Tracking empowers institutions to record and analyze student attendance to identify trends that impact retention and success.
Effortless Attendance Recording - Faculty and staff can track student presence in real time.
Behavioral Insights - Detect patterns that may signal academic risks.
Proactive Retention Strategies - Use attendance data to support at-risk students before it's too late.
Track attendance, spot trends, and improve student outcomes with TracCloud!
Smart Scheduling with TracCloud: Flexible, Efficient, and Course-Connected
TracCloud makes scheduling effortless for in-person, virtual, and asynchronous sessions-whether for a single center or multiple locations, even across time zones.
Seamless Multi-Location & Virtual Scheduling - Book sessions across centers and time zones with ease.
Course-Specific Matching - Assign consultants to specific courses for better support.
Advanced Customization - Set scheduling rules tailored to your center's needs.
Smart Appointment Filtering - Link sessions to specific reasons and subjects for streamlined booking.
Student-Friendly Flexibility - If no times work, students can submit requests which staff can review and follow-up on.
Simplify scheduling, enhance accessibility, and keep students on track with TracCloud!
"TracCloud sends immediate email notifications to both students and tutors as soon as an appointment is scheduled, along with reminder emails on the day of the appointment. Our tutors love that the appointments are automatically added to their Outlook calendars, and students appreciate the variety of scheduling options available. They can easily see which tutors are available and book their next session with ease."
Mary Brown, Embry-Riddle Aeronautical University