FAQs
Are online appointments possible with TracSystems?
Yes, students can schedule online appointments through TracCloud, which will provide a meeting link via your campus's preferred platform (WebEx, Zoom, or similar platforms).
How many students can be managed with TracSystems?
There is no limitation - TracSystems can scale to work with your needs. A single TracSystems installation might support a specific population of students at a small campus, or it may provide services for the entire student population of a large university.
Can TracSystems operate at multiple centers on one campus?
Yes, you are free to use TracSystems at as many locations as you like. Based upon your license, however, the locations may have to share the same settings and configurations. For additional configurations within the same license, you will need to purchase additional profiles.
What are Profiles?
A profile is a group of centers that operate in a similar manner and share the same preferences and configuration. The TracSystems license comes with one profile and additional profiles may be purchased from Redrock Software Corporation.
Can I link appointment in TracCloud to my Outlook or Gmail?
Yes, with ical attachments options.
Are there AI predictive elements in TracCloud?
Yes, TracInsights.
Do you have a user manual?
Yes, you can view our user manual HERE.