2017 Annual Redrock Conference

April 5 - 8, 2017

Registration has closed

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The Redrock Conference was a great experience. I love how the entire Redrock team is so accessible and ready to answer questions. The customer presentations were fantastic and really informative. I have definitely generated a lot of ideas to bring back to my school and am looking forward to next year.

April 22, 2016

Conference Begins April 5, 2017










A fantastic opportunity to share your ideas for your Trac System and collaborate with input from other participants


With around 100 participants and four days of events, conference provides the best environment to network with other Trac users


Present your experience and generate discussions to a variety of uses and possibilities within the Trac System

April 5 - 8, 2017

2017 Annual Redrock Conference



The 2017 Annual Redrock Software Conference will be held on April 5-8, 2017 at the Hilton Phoenix/Chandler located in Chandler, AZ. Room availability may be limited. You may check availability and book your room online at www.phoenixchandler.hilton.com. There are other hotels nearby if the Hilton has no available rooms.

Annual Maintenance subscribers can register for $359 per person. Discounts are available for schools sending multiple attendees, attending a presentation of AdvisorTrac or TutorTrac at a national conference, or offering a presentation at the 2017 Annual Redrock Software Conference.

Conference registration has ended..

Hotel Information

We are happy to return to the Hilton Phoenix/Chandler for the 2017 Annual Redrock Software Conference, held on April 5-8, 2017. With great amenities, friendly staff, and close proximity to shopping and dining, it continues to be a great facility for our conference participants. The hotel is conveniently located at 2929 W Frye Road, Chandler, AZ 85224, across the freeway/street from Chandler Fashion Park. This includes dozens of restaurants, shopping mall, movie theater, etc. The hotel provides a courtesy shuttle within 5 mile radius.

The secured conference rate at the Hilton is $155 a night. The rooms are beautiful and include flat screen tv’s, marble bathrooms, etc. The hotel also has an awesome restaurant, Starbucks, pool, and a large fitness center. Each room has a laptop safe, coffee maker, and work desks in each rooms. A copy of USA Today is provided Monday-Friday. Rooms can be booked now at the group rate through March 15, 2017.

You may now book your room online at Hilton Phoenix/Chandler. Enter the dates for your stay in the “Check Rooms & Rates” section on the top-right side of the screen. Click the link to ‘Add special rate codes.’ Enter the Group Code IRED and then click the button to check room availability and rates. Continue through the booking process at the group rate. For anyone that prefers to reserve their stay over the phone, you may call the hotel direct 480-899-7400 or 1-800-HILTONS. The 2017 Annual Redrock Software Conference Code is REDROCK 2017 CONFERENCE.

The hotel has been sold out a few weeks before the conference each of the past four conferences, so we recommend you reserve the hotel as early as possible.

Travel Information

Flight arrangements can be made through Phoenix Sky Harbor International Airport. More than twenty airlines serve Sky Harbor with daily flights from across the United States. Please see the Phoenix Sky Harbor website for a list of airlines.

Alternate flight arrangements may be made through Phoenix-Mesa Gateway Airport. Please see the Phoenix-Mesa Gateway website for flight information.

Travel to Hotel
There is not an airport shuttle provided. We recommend using a shuttle or taxi service for transportation. Redrock Software will organize a ride-sharing email list for attendees with flights arriving around the same time. If you are interested in participating, submit your arrival information in the Ride-Share Form. A list will be created and emailed to the other participants on the list so you can coordinate with others flying in at a similar time.


Conference Sessions are subject to change. A set schedule will be available at a time closer to the start of conference.

  • A Demonstration of the Trac System
  • Set Up Your Trac System in an Hour
  • Customizing Your Trac System
  • Geek Speak: Let’s Get Technical!
  • Steps For a Successful Semester Switch
  • Trac Navigation: Navigating Your Trac System
  • Methods of Recording Student Visits
  • Take Back the Front Desk With Kiosk Stations
  • Center Profile Settings and Configuration
  • Establishing User Groups and Permissions
  • Managing Consultant Records
  • Keeping the Books: Consultant Payroll
  • An Introduction to Appointment Scheduling
  • Workshops, Orientations, and Classroom Attendance
  • Introduction to Trac Reports
  • Advanced Reporting Options
  • Q2 Tables: Working With Study Tables
  • Communicating with Students and Consultants
  • Trac System as a Library
  • Gathering Student Feedback with SurveyTrac
  • Set Up Your Students For Success: Self-Service Trac Systems
  • SAGE: Your Key To an Effective Early Alert Program
  • TracCloud: The Next Evolution of Your Trac System

Pre-conference sessions begin Wednesday afternoon and are geared toward new users. User presentations are also offered to share unique insight and experience with the Trac products and useful information related to the tutoring and advising fields.

Past Conferences

The 2016 conference marked the 10th Annual Redrock Conference. 10 years of conferences and time has flown by so quickly! Check out the archives and presentations from the past conferences.