Success Strategies for Your Campus
Campus Portal Support
Integrate Colors & Logo
High-Level TLS Encryption
Support ID Card Readers
Collaborative Writing Center help
Multi-Person Study Table Help
Surveys and Questionnaires
Custom Access Levels
Sync Appointments with Other Calendars
Supplemental Instruction Reporting
What Our Customers Are Saying
What is TutorTrac?
What do I need to run TutorTrac?
- Windows 2000/XP/2003/Vista/7/2008/8/2012 Operating System
- 32- and 64-bit OS
- Home, Professional, and Server OS versions
- All Service Packs and Release Candidates
- Intel Pentium IV-type processor or better
- 2GB RAM minimum
Redrock Software Corporation recommends that the TutorTrac server software run on a dedicated server for institutions that will have a high volume of activity (such as a campus with over 20,000 students that allow students to book appointments using TutorTrac over the web). In low use situations, the TutorTrac server software may run on a server that is a dual-use server.
Digital camera for taking pictures to be imported into TutorTrac
Barcode reader, scanner, wand or other type of ID reading device
Powerful Database Engine
Protect your data
As hardware needs change, moving the TutorTrac software to a different server is a simple task. It’s as simple as dragging and dropping the application directory onto the new server.
Frequently Asked Questions
Can we do online appointments with the Trac system?
Yes. Students may schedule the appointment and the appointment may appear as a link to a Zoom, WebEx or similar type of session.
How many students can we manage with the Trac System?
There is no limitation to the number of students that you can support in your Trac System. A single Trac System might support a specific population of students at a small campus or it may provide services for the entire student population of a large university. The Trac System can scale to work with your needs.
Can I use the Trac System at multiple locations?
Yes, you are free to use the Trac System at as many locations as you like. Based upon your license, however, the locations may have to share the same settings and configurations. For additional configurations within the same license, you will need to purchase additional profiles.
What are Profiles?
A profile is a group of centers that operate in a similar manner and share the same preferences and configuration. The Trac System license comes with one profile and additional profiles may be purchased from Redrock Software Corporation.
Do I need TutorTrac or AdvisorTrac?
TutorTrac and AdvisorTrac are very similar in design and interface. The primary differences are related to the differences between tutoring and advising. When providing tutoring, the perspective is typically subject- or course-based. Students book appointments with tutors based on their need for assistance in a particular course. Generally, advising takes a macro-view of the student and provides help for the student to succeed in school. The main differences are in how the appointments are scheduled, visits are recorded, and consultants are notified.
Does the Trac System require a server?
Your Trac System may be installed locally at your campus or may be hosted by Redrock Software. When installed at your campus, you must have a dedicated server that meets the Server Requirements. If you would like Redrock Software to host your Trac System, then you will not need to manage a server and will simply work with your Trac System through the web interface.
Would you like to know more? Schedule a demo now!